Heart Wood Jomdeco earns strong marks for material quality, design listening, and staff expertise-especially salesperson MZ. Two recent concerns cloud the picture: a staircase that began creaking within weeks and went unrepaired when the owner asked for help, and a cabinet inquiry that went unanswered. Worth considering if you prioritize initial craftsmanship but want clarity on warranty and support before committing.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Sentiment shift evident: strong five-star cluster from 1+ year ago; two moderate three-star reviews in recent 6 months flagging durability and responsiveness issues.
Two five-star reviews praise experienced staff, fair pricing, and strong resurfacing work on stone surfaces. Evidence is limited by review volume.
Staff like Shanwy, Kenny, and Matthew earn consistent praise for responsiveness, patience, and honest guidance through the full process. SPC flooring quality and installation workmanship stand out, with teams keeping sites clean and finishing neat; several reviewers note competitive pricing paired with professional results. After-sales service is the friction point: one customer reported unaddressed wall scratches, a lost house key, and unresponsive handling when a subcontractor damaged the floor. Most reviews skip after-care entirely, suggesting reliable installation but unpredictable follow-up on issues that arise post-completion.
Zacklim Group has operated since 1984 and specializes in superflat and concrete flooring treatments. Reviewers praise the team's floor repair skill and professionalism, though feedback is sparse. Limited review detail available.
Last updated 2026-07-13