Installation and showroom experience vary widely. Strong five-star reviews highlight Mr Ong's expertise and smooth SPC installations, paired with punctual crews and fair pricing; older three-star feedback confirms friendly staff and good value. However, recent complaints cite a non-responsive salesperson (Fadhli), sticky floors, and unclear booking processes that frustrated some buyers enough to walk.
Recent shift: Older reviews (3 years ago) consistently reported good service, affordability, and team organisation. Recent reviews (last 9-12 months) show a split: some praise for Mr Ong's professionalism on SPC projects, but new complaints about phone unresponsiveness and showroom cleanliness suggest operational drift.</shifts> </invoke>
Two five-star reviews from customers impressed by the quality of timber flooring work. Praise centred on the installation skill, wood quality, and visual impact, with reviewers noting attention to detail and lasting aesthetics.
Most work centres on vinyl and SPC flooring installations where precision and cleanliness stand out: reviews mention exact cuts at doorways, thorough site cleanup, and jobs completed in hours rather than days. Staff including Tan and Reina earn repeated praise for patience and quick scheduling; one customer travelled from Raub and another found their WPC swap-advice invaluable. One older review flagged uneven product knowledge, but recent feedback emphasises material durability and reasonable pricing.
WoodFeel Flooring earns strong marks for helpful staff and a hands-on owner. Review detail is limited, but evidence points to a solid choice for vinyl and timber flooring work in Klang Valley.
Last updated 2026-07-13