Buyers consistently praise Han's patience, product knowledge, and willingness to solve problems without disappearing after the sale. Installation runs fast, materials arrive in good condition, and staff at the Puchong Utama outlet earn repeated compliments for friendliness and responsiveness.
The business stocks a wide range (SPC, vinyl, tiles, carpet, timber), handles measurements when exact numbers are unavailable, and provides installation guides or DIY support. After-sales follow-up stands out: Han coordinates with installers and keeps customers informed through the whole process.
One reviewer praised the workmanship on a large flooring and carpet project, noting the team met schedules reliably and satisfied both client and owner on a government building job. Evidence is limited to a single review.
Averton earned a 4.9-star rating across 54 reviews by delivering consistent quality on SPC and vinyl flooring. Staff like Nickes, Andrew, Jeffrey, Hong, and David respond quickly to inquiries, arrange same-day or next-day installations when possible, and follow up with site visits and photo updates. Reviewers praise tight joints, professional installers, and attention to detail. The business stocks multiple SPC thicknesses including 7.5mm for durability, provides transparent pricing, and goes beyond flooring to offer wall panelling and removal services. Installation speed and material quality stand out, particularly for customers under tight timelines. The experience feels coordinated from consultation through finish, with staff answering technical questions and staying in touch during the job.
Floorinc wins consistent praise for speed and named staff expertise, particularly sales associate Sanedi, who reviewers credit with honest advice and fair pricing. Installation teams finish jobs in one or two days, arrive punctually, and leave sites clean. One damaging 2023 review of composite decking exposes weak after-sales backing when products fail; the salesperson allegedly refused responsibility. The business holds strong across SPC, vinyl, and tile reinstallation (covering moved-in homes with difficult conditions). Technical knowledge shines when solving problems like tile popping. However, the warranty and repair story needs clarifying, as that single complaint suggests potential gaps in coverage or customer service follow-through during disputes.
Last updated 2026-07-13