Long-standing Klang Valley flooring supplier with a broad product range and strong branding, but inconsistent execution. Praised reviews cite responsive sales staff and material quality; negative reviews consistently flag installation defects (peeling, unevenness, scratches), poor site cleanliness, and particularly poor after-sales response when issues arise. Refund delays and staff communication breakdowns are recurring pain points, especially at their Pavilion event booth operation. The installation quality and customer service approach appear to vary significantly by technician and branch.
Recent shift: Shift toward negative sentiment in the last 12 months. Early reviews (year+ ago) were balanced with some 5-star praise. Recent complaints (3 months to a year ago) focus heavily on installation defects (peeling, unevenness), poor site cleanliness, and particularly acute after-sales service failures and refund processing delays tied to specific salespeople (Izzat, Jason, Faisal). No evidence of improvement or management response in the review record.
No review text is available for this business. Their website lists epoxy coatings, polyurethane screeds, anti-slip and chemical-resistant finishes, and anti-static flooring across Selangor, KL, and Singapore. Customer feedback is needed to verify service quality.
All three Google reviews are five-star. Review text is not available, so detail on specific work and experience remains limited.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-13