53 low data
Bintang Carpet
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Vinyl & SPC FlooringCarpet Flooring & Carpet TilesCommercial & Office Flooring Projects
FLOOR DEPOT KUALA LUMPUR
Vinyl & SPC FlooringTile & Marble FlooringParquet & Timber FlooringCarpet Flooring & Carpet Tiles
- Services
- Vinyl & SPC Flooring, Tile & Marble Flooring, Parquet & Timber Flooring
- Reviews
- 47
What recent reviews say
Most customers find Floor Depot reliable for product advice and installation speed, especially when dealing with Noel or Amir. However, service consistency falters: some staff lack product knowledge, new stock sometimes arrives without quality checks, and at least one customer waited hours after a no-show with no communication.
Praised for
- knowledgeable staff (Noel, Amir)
- patient customer service
- fair product explanations
- fast installation turnaround
- clean worksite
Watch-outs
- no-show appointments without notice
- poor product knowledge from some staff
- lack of finished samples for new products
- warehouse quality control gaps
skilled-installationfair-pricinggood-aftersalespoor-communicationdelayed-projectmaterial-quality
Best for: Buyers who value thorough product consultation and can ask for experienced staff by name.
Think twice if: You need guaranteed reliability: some staff lack product knowledge, and appointment no-shows without notice have occurred.
Strengths
- named staff (Noel, Amir) known for patience and product knowledge
- same-day multi-room installation reported
- reasonable pricing
Worth knowing
- Staff Noel and Amir named repeatedly for patience and fair advice
- One customer's entire 4-room installation completed in a single day with door adjustment on-site
- New flooring product (October 2025) arrived with no sample installation photos or finished examples
- One customer waited hours after a no-show with no answer to calls
What reviews say by service
- Vinyl & SPC Flooring
- Multiple customers praise SPC quality and installation speed; one noted warehouse quality control gaps on discounted stock.
- Tile & Marble Flooring
- Limited direct review evidence; category serviced but not prominently mentioned.
- Parquet & Timber Flooring
- Solid wood mentioned in service list; one review praised installation across 4 rooms.
- Carpet Flooring & Carpet Tiles
- Carpet tiles listed; no direct review comment found.
How it compares
- Rated 4.3 against a 4.65 average across the 48 tile & marble flooring businesses listed here.
- Has more Google reviews than 82% of the businesses in this directory.
How we scored this
Our Rubric Star rating 60
Review volume 73
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
32
4
9
3
1
2
0
1
5
Common questions
- Can Floor Depot install multiple rooms in one day?
- Yes, one customer had living room, dining room and 4 bedrooms floored in a single day, with door fitting adjusted on-site.
- Who should I ask for at Floor Depot?
- Noel and Amir are named repeatedly for patient consultation and fair product advice.
- What areas do they serve?
- Their website lists Klang Valley, Johor Bahru, Ipoh, Penang and ASEAN markets including Indonesia.
Similar flooring contractor nearby
78
M Floor - Carpets (Kuala Lumpur)
5.0(8)✓ Google-verified
M Floor delivers consistent value on SPC and carpet flooring. Reviewers praise competitive pricing, speed (one job finished in half the expected time), named staff like Fizi for sales expertise and Vik for emergency response, and neat installation work.
Vinyl & SPC FlooringTile & Marble FlooringParquet & Timber Flooring
51 low data
Azia Carpets & Furnishing
3.5(4)✓ Google-verified
Two older reviews praise courteous staff and helpful service, but the rating spread (25% five-star, 25% one/two-star) and sparse recent feedback limit confidence in current performance.
Carpet Flooring & Carpet Tiles